Terms of service
User Agreement
By accessing and using AmourTrinket.com ("the Site"), you agree to be bound by these Terms of Service. These terms apply to all visitors, users, and others who access or use our services.
You must be at least 18 years old or have parental consent to make purchases on our platform. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
Limitation of Liability
AmourTrinket shall not be liable for any indirect, incidental, special, consequential or punitive damages resulting from:
- Your use or inability to use our services
- Unauthorized access to or alteration of your transmissions
- Any third-party conduct on our platform
- Any products purchased through our Site
Our maximum liability for any claim related to our services shall not exceed the amount you paid for the product in question.
Intellectual Property Protection
All content on AmourTrinket.com, including designs, text, graphics, logos, and product images, is our exclusive property or licensed to us and protected by international copyright laws.
You may not:
- Reproduce, duplicate, or copy any content without express written permission
- Use our trademarks or product designs for commercial purposes
- Reverse engineer or attempt to extract source code from our platform
Refund Policy
We accept returns within 30 days of purchase for unworn, undamaged jewelry with original packaging and tags. To initiate a return:
- Contact our customer service team through your account dashboard
- Receive return authorization and instructions
- Ship items back using a trackable method
Custom-made or engraved items are final sale and not eligible for return. Refunds will be processed within 14 business days after we receive and inspect the returned items.
Dispute Resolution
Any disputes arising from these Terms shall first attempt to be resolved through good-faith negotiations between the parties. If resolution cannot be reached:
- For EU customers: You may submit complaints via the EU Online Dispute Resolution platform
- For other customers: Disputes shall be resolved through binding arbitration in accordance with the rules of the International Chamber of Commerce
You agree that any arbitration or legal proceedings will be conducted on an individual basis, not as a class action.
General Provisions
We reserve the right to modify these Terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.
If any provision of these Terms is found to be invalid, the remaining provisions will remain in full force and effect.
These Terms constitute the entire agreement between you and AmourTrinket regarding our services.